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Conquering Difficult Conversations: Addressing Personal Issues


Help supervisors conduct difficult conversations with confidence through the Addressing Personal Issues video. Without this type of training, situations can escalate and lead to repercussions such as legal action and litigation.

This training gives supervisors examples and information regarding inappropriate dress, family issues affecting work, uncleanliness, and more. By demonstrating effective and ineffective ways of handling tough situations, the video helps teach supervisors to act in an objective, unbiased manner. In addition, the program features advice from industry professionals, including labor law attorneys, social psychologists, and professors of Human Resources.

Addressing Personal Issues also includes the following:

  • (1) Closed-captioned video - Available on DVD (with extra bonus features) or VHS, the program combines engaging video and editing technology with expertise from industry professionals at all levels.
  • (1) Training Guide - Provides background information on personal issues and gives a brief overview of the video.
  • (10) Supervisor Fact Sheets - Recap recap key points from training and make a convenient reference.
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