Ripples
| Program Goals: |
Poor customer service can have far-reaching and long-lasting effects on the success of your company. This video utilizes dramatic scenarios to demonstrate the effects, both positive and negative, that employees' customer service techniques can have on your company. Each scenario shows how a single action or phrase has a “ripple“ effect. This video follows the consequences of each action or conversation as and shows how one event can be amplified over time and just how far the ripple effect can extend. This video is a best seller and great for anyone in your company. Includes Leader's Guide. |
| Categories: |
Customer Service |
| Language: |
English |
| Length: |
12 minutes
|
| Number: |
BBCS1005
|
| Price: |
VHS $299.95
DVD $10 more |
To place an order for this video please call 800-794-7233 or Buy Video
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